Maxtech Data House Pvt. Ltd, an (ISO 9001:2008) certified company, renders Call Center Services & Administrative Services for different industries across the globe – UK, USA, Australia & Bermuda.
We operate as a global service provider for rendering Inbound and Outbound Contact Center Solutions.
Our Inbound Call Center Solutions include Web (chat, e-mail) & Voice support for customer inquiry & complaints handling, insurance claims processing, utility billing queries, healthcare appointment scheduling and more. We also offer successful handling of call overflow, dealing with product/service purchases and technical support.
Our Outbound Call Center Solutions include Web & Voice support for debt payment collection, telemarketing services, lead generation and sales support, customer support, market research and survey.
Our E-Contact Center Applications offer a comprehensive solution including e-contact email and data reader, proactive click to call, web chat, and e-contact staffing.
Our Back Office Administrative Services include preparing records and files for processing PPI claims, insurance claims, managing basic accounting and generating reports to guage customer experience and purchasing behavior for improving business ROIs.