Retail and Consumer Products
We at Maxtech Data House empower retailers by rendering exceptional customer experience. We help retailers provide seamless service across all customer touch points. Our proficient and trained customer service Agents deeply understand the sales cycle and meticulously respond, interact and help close sales via phone, chat, and email channels. They combine their skills with our transparent trend analysis reporting that makes a company’s brand image, quality and visibility documentation possible outside of a CRM. We thus render 100% fully utilized customer care solution.
Maxtech Data House understands the distinct requirement of retail and e-commerce customers that are at par with industry expectations, and we specialize in supporting them with tailored inbound and outbound contact center solutions.
- Increase sales revenue and procure new customers
- Improve customer service and Strengthen current customer loyalty
- Improve and Enhance brand image with Advanced Technology & Marketing solutions and help from our trained and quality workforce
- Promote new service or product offerings through outbound contact center solutions
- Handle spike in customer interactions during the holiday season and festivities via inbound contact center solutions
- Provide customer service for loyalty program holders
- Offer competitive advantage via chat, phone and email support
- Tap into new global markets via our foreign language support