Your customer interactions defines the success of your business. Our customer service specialists help to retain customers and strengthen your brand image by resolving technical or quality issues, processing payments, upsell/cross-sell products or services, via chat, voice or e-mail applications.
Our Consumer Marketing Analytical Team offers long-term solutions to deliver sustainable growth through MIS & Analytics Reporting. Our outsourced customer marketing strategies enable you to enjoy new IT-enabled Marketing & Sales competencies.
Customer acquisition is a mammoth task. We help you develop cost-efficient lead generation to meet your sales target. Our team has a robust experience in telemarketing and telesales and utilize their expertise to make your product hard-to-resist. Our customer management services with their multi-channel acumen and digital channel strategy has expanded customer base and improved revenue growth for businesses; while reducing their overhead expenses. We combine multi-channel environment (Mobile, Text, Web, Social Media, Telemarketing) to boost your visibility and sales.
Now managing Early Stage Collection, Late Stage Collection and Skip Tracing becomes effortless with us. We engage in proven principles of negotiation and debt recovery. We integrate outsourcing and transformation services to render value proposition. Our account receivable services, account management and collection services are paperless, enabling our account recovery specialists to be more efficient. We stringently adhere to customer privacy law to fiercely protect your account information and thus our system and internal procedures are compliant with industry regulations. Furthermore, our account recovery specialists are trained on suitable and respectful receivable recovery techniques; compliant with the state and federal collection laws.
Seeking better mortgage rates? Our experts will help you save thousands of dollars on your mortgage once you share details. Our robust partnership with banks and lending institutions will help you bag a lucrative deal.
We at Maxtech Data House bring to you a comprehensive range of home mortgage solutions to help procure a new home, refinance your existing mortgage, consolidate debts and reduce your monthly payments. With our solutions, you can switch to lower interest rates or convert your floating interest rate into fixed, or create a single monthly payment for all your debts to manage your monthly budget and finances in a better way.
We make publishing your books, magazines, newspaper, journals, documents and content across Smart devices, effortless! Utilize our ePublication software to convert your text into compatible readable formats across devices. Our digital publishing solutions allow you to make deeper customer connections, strengthen your brand recognition, gain leads, make sales and improve your ROI. We use Adobe Digital Publishing Solution in combination with traditional media publishers software to help authors and publishers deliver interactive e-learning content, books, textbooks, catalogs, magazines and journals across all Web & Mobile platforms.
Back Office Operations
Maxtech Data House leverages best industry practices and cross-functional domain expertise to render high quality back office support services across a wide range of businesses and industries. We deliver custom solutions with 99.9% accuracy across back office operations via E-mail support, Web & Voice chat support. Our dedicated resources, implement advanced methodologies to deliver highly efficient accounting service, real-time MIS & Reporting services and documentation for better business decision-making and help companies reduce their risks and improve their growth. Our innovative strategies are in compliance with the regulatory procedure.
Data Capture and Management
Successful businesses capture data on a regular basis to learn about the latest market trends, customer behaviour, and improve the sales. We have the expertise to mine raw data, numbers, and statistics to transform them into powerful business insight for you. Maxtech Data House Electronic Data Management System (EDMS) simplifies the cumbersome paper documentation and processes to provide an integrated and comprehensive document and data capture solution for competent documentation lifecycle management. Our workflow based data processing systems is easily customizable and thus scales to meet the requirement, from a few thousand pages to several million pages, daily.