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Inbound Call Center

In today's business world, there is a seamless connection between the quality of customer service and the success of any business. Having a satisfied customer is avital ingredient of a success-driven business

Lack of customer care can prove a setback for any business. In order to the customer acquisition and achieve long-term benefits, a professional inbound call center service can be a strategic decision.

We, at Max BPO, predominately provide support for handling large volume of incoming calls initiated by the customers. Inbound call center offers an opportunity in which customer can speak directly to the customer care reps. These calls are handled as telephone answering requests for client's products, services or as pre or post sales technical assistance. As a service provider, we create value for clients beyond process efficiencies and cost control.

Based on expertise and the perfect blend of analytics and technologies, we enable our clients to engage more effectively with their customer.

Our comprehensive range of service starts with:

  • Appointment Setting
  • Customer Acquisition
  • Customer Retention
  • Customer Service
  • Sales & Support
  • Order Management
  • Inquiry & Complaint Handling
  • Customer Satisfaction Surveys
  • Customer Loyalty Programs
  • Help Desk/Technical Support
  • Accounts Payable & Receivable
  • Collection

Significant benefits of inbound call center

  • Focus on core business
  • Enhance the customer experience
  • Enhance the speed of service
  • Experience customer care reps
  • Increase in customer retention
  • Access of technology and better analytics

Embrace the strategic idea to choose Max BPO as your inbound call center outsourcing partner witness the enhanced customer services that can help to boost your operational excellence

Why Us?

Extensive Experience – Maxtech Data House management team with extensive experience in different domains of the BPO industry aims to deliver process excellence. We achieve excellence by focusing on continuous improvement across all business verticals to render seamless user experience.
Domain Expertise – Maxtech Data House is a proven and trusted service provider to several industries. We have enriched experience of our leadership team to deliver supreme services and deep insight into business. Cost Effective Services – Collaborating with Maxtech Data House enables you to manage your business operations effectively and affordably.

To know how we can further assist with your unique industry requirement, please email at [email protected]